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Charging Your Embrace Heating PadUpdated a day ago

To ensure your Embrace is always ready to move with you, follow these specific charging instructions.

How to Charge

  1. The Setup: Use the USB-C cable included in your box.

  2. The Power Source: Plug the cable into a wall power adapter connected to a standard electrical outlet (note: the wall adapter is not included).

  3. The First Charge: We recommend giving your Embrace a full charge before you use it for the very first time.

When Embrace is charging, the power indicator light on the button will blink white. Once the light stops blinking and remains solid white, Embrace is fully charged and ready to use. If the light does not turn on, check that the power adapter and cable are securely connected. For best results, we strongly recommend using the included USB-C cable.


Charging FAQ

QuestionAnswer
Can I charge it with a power bank?No. For the most consistent and safe power draw, Embrace should only be charged via a wall power adapter.
Can I charge it with my computer?No. Please use a wall power adapter plugged into an electrical outlet to ensure the battery charges correctly.
Can I use it while it's charging?No. Embrace is designed for cord-free relief. For your safety, it should only be used once disconnected.
How long does a full charge take?A full charge takes approximately 2 hours.
What type of charger should I use?Use a certified charger that matches the power requirements (5V-2A) and supports fast-charging for the best results.
I lost my cable. What should I use?The Embrace charging cable is specifically made for this device. We do not recommend using third-party cables; please contact our customer support team for an official replacement.



Battery Best Practices

Disconnect to Rejuvenate: Once the indicator turns green, disconnect the cable. Embrace is built for wireless freedom—it performs best when it's untethered and moving at your rhythm.

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